Fulfillment and Service Policy

Fulfillment Policy

Welcome to Northwest Coast LLC, your dedicated partner in Amazon advertising.

Service Delivery Policy We embark on a meticulous analysis of your marketplace, product, and existing PPC strategies to optimize your advertising efforts. Upon engaging our services, you will witness the setup and launch of meticulously planned campaigns and portfolios. The initial ad setup is intensive, and payment for this phase is due upon completion. Service deliverables include data-driven campaign management and strategic advisory to enhance your Amazon presence.

Cancellation and Refund Policy Given the nature of digital advertising services, refunds are not applicable for services already rendered. For flat rate work, there are no refunds after the work has been submitted and delivered. However, should there be a need to cancel your subscription, we require written notice at least three days before the next billing cycle. Your campaigns will be deactivated, and we will cease any further ad spend on your behalf.

PPC Management Cost Tiers Our pricing model is based on your previous month’s ad spend and the number of products, ensuring you receive a service package that aligns with your business’s scale and needs. For ad spends over $10,000, we provide custom quotes tailored to your larger scale operations.

Communication and Reporting Expect a comprehensive monthly report detailing your PPC metrics, sales analysis, and advertising impact. While weekly meetings are not standard, we are available for scheduled consultations at an hourly rate for full-spectrum Amazon consulting.

Listing Optimization and Rank Tracking We suggest leveraging tools like Helium10 for enhanced listing optimization and rank tracking. This aids in uncovering potential keywords, monitoring performance, and managing other critical aspects of your Amazon business.

Mutual Respect and Collaboration Our relationship with you is underpinned by professionalism, courtesy, and mutual respect. We operate as an independent contractor, delivering specialized services to achieve our shared goals.

Disclaimer and Limitation of Liability While we strive for excellence, we cannot guarantee specific results due to the dynamic nature of Amazon’s marketplace. Our liability for any claims related to our services is limited to the amount you paid for the services in question.

Acceptance of Terms By engaging with our services, you acknowledge and accept the terms and conditions set forth. These terms constitute a binding agreement between you and our agency, ensuring clarity and mutual understanding in our partnership.

Contact Information For any queries or to initiate a service request, please reach us directly at: https://calendly.com/fbaconsulting

Thanks,

Mike Plunket